The outdoor playground is nice and shaded. Prenota Royalton Bavaro Resort & Spa, Repubblica Dominicana su Tripadvisor: consulta le recensioni di 4.738 viaggiatori che sono stati al Royalton Bavaro Resort & Spa (n.36 su 153 hotel a Repubblica Dominicana) e guarda 5.876 foto delle stanze! Taxes and fees that are shown are estimates only. As well, the beach area itself was covered with seaweed- which caused a very pungent odor- keeping us at the pools most of our vacation- staff attempted to rake up now and then, however it came up too fast to be kept under control. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. ... Royalton Chairman’s Club Swim up suite Bavaro Beach New All-inclusive 610-334-1917 - Duration: 7:00. We requested this three times, at time of booking, on the website (which doesn’t work)and by emailing the hotel directly. You could not leave any food out or the ants would attack it. This premium level of service features the comfort of anticipatory service, exclusive á la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. They went a few days. Royalton Bavaro Resort & Spa: Chairman suite - See 4,739 traveler reviews, 5,716 candid photos, and great deals for Royalton Bavaro Resort & Spa at Tripadvisor. The cons are many — I spent the first day walking back-and-forth to reception checking on our room (four times). One person asks you for a drink and leaves. JuanT2896, General Manager at Royalton Bavaro Resort & Spa, responded to this review. Once more to the front desk, where the lies started again. He set us up with reservations all week. On the third day in the second room, we discovered that the adjoining room was really a family suite. View deals for Royalton Bavaro Resort & Spa- All Inclusive, including fully refundable rates with free cancellation. There seems to be no real waitstaff. If you tip the wait staff around the pool well enough, they will pay attention to you. The New Years Eve party and entertainment was fantastic. We stayed in the diamond club for both. Hard Rock Golf Club at Cana Bay is minutes away. You never knew what you were going to get but it was not bad. Room tour at the Royalton Bavaro Beach resort in Punta Cana Dominican Republic. So the “perfect beach” is luck of the draw- entirely up to Mother Nature. The entertainment varied, some evenings better than others, but enjoyable. The location was a little bit better for me as it was more of a beach sea view as compared to a pool, people and sea view. Rooms that are converted into family “hang out” rooms. Now that's # LuxuryAccommodations! We stayed in the diamond club for both. Our guests praise the restaurant and the helpful staff in our reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The set up at RC is better. Stay at this 4.5-star luxury property in Punta Cana. By the time we left she was like a pro. It was like pulling teeth to try and get a reservation. When ask housekeeping for a particular service or product they do something completely different. The following day after several hours at the front desk yet again, and now for the third time we were moved again to a room beside a family suite, after being assured the adjoining room was NOT a family suite. Ridiculous and illogical. You could not leave any food out or the ants would attack it. Wake each morning and enjoy in-suite coffee or tea stations, breakfast served to you by gourmet room service and your … Wait at the pizza window was averaging over an hour to an hour and a half for 3 pies. The pros are the entertainment at night, the vibe team at the pool, and the overall cleanliness of the resort. Very helpful and friendly. If you like Japanese food, do not go to the Japanese restaurant . The door jam was splintered and broken with nails sticking out, the bathroom sink had a foul smell, the shower tiles were broken and the shower floor drain didn’t work. After a few day you knew what to order. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Royalton Bavaro is perfect for travelers of all ages. It had dust bunnies and I don’t think the rugs were vacuumed. Our butler was excellent at Bravaro (Gregorio). Tutte le camere sono dotate di balcone o patio. Thank you for choosing us to spend your Christmas holidays with us.I’m glad that you have liked the Entertainment team and the New Year’s Eve party. We stayed in the Royalton Riviera Cancun chairman suite in the last and the Punta Cana Bavaro chairman suite this time. The family suite that they advertise to fit 5 people is a complete lie. So make sure to do so. What a waste of time, multiple trips to the front desk, being told there was NOTHING available, ( when we could see an entire block of the resort not occupied) or told to come back later or the next day and being shown to rooms that we had asked NOT to be in. I expressed my concerns to guest services who did make sure that I was seated on time at a restaurant the next night but that’s where it ended. The room was very nice just not as nice as the RC chairman. We asked for two adjoining rooms, or two rooms near each other, two queen beds each, in a quiet section of the resort (away from entertainment, high traffic areas, restaurants). Available in Swim out, Ocean and Garden View An upgraded suite for discerning guests, these contemporary rooms feature earth-inspired accents and gold-tone décor with a host of improved amenities such as in-suite premium spirits, a pillow-menu from The Royal Spa, an upgraded room service menu and butler service. Now £157 on Tripadvisor: Royalton Bavaro Resort & Spa, Dominican Republic. It’s a long walk to the main area from the beach. NOT for adults travelling with adult family members OR anyone looking for some peace and quiet at any time including escaping to your hotel room for a quiet nap. 24 hr Room service, ordered via the TV came quickly and service with a smile wasn’t my favorite- However for convenience, it satisfied. Enjoy reservation-free dining with chef-curated menus, elegantly styled suites, and award-winning hospitality. The room service at Bravaro was a mixed bag. Stroll the pristine beach at sunset, cozy up under a palapa for two, or enjoy a candlelit dinner. The Royalton Bavaro has fresh-out-the-wrapping facilties and modern decor. The room had shelves and stones that were cracked, broken or stained. It was like pulling teeth to try and get a reservation. We travel 3-4 times per year to different destinations and this is the first time we have encountered so many things wrong that the only description comes to mind without using angry language or profanities is simply ridiculous. It also was not stocked well. After one move, you’d think that there would be some sort of management intervention to sort out the problem and ensure we were satisfied. It had dust bunnies and I don’t think the rugs were vacuumed. Luxury Accommodations. We were never given an apology or offered any compensation for our inconvenience due to their ineptitude.The root of the problem is the lack of knowledge of the rooms and a clear understanding of customer service which I think starts with Royalton Management. Our guests praise the restaurant and the helpful staff in our reviews. This place doesn't mess about when it comes to location. Club or no club same people run the hotel and it is below average to put it nicely. He set us up with reservations all week. The only downside to mention was the beach - which is normally beautiful, this trip it was over run with seaweed- so much so that swimming in it was not enjoyable. Perfect for up to 8 people and includes # AllInLuxury ® features, such as: oceanfront view, dining table, pool table, kitchen, fully-stocked bar, plus all # DiamondClub ™ amenities! We extend our sincere apologies for the inconveniences that you had with the service in our property; we continuously train our staff in order to give an excellent service to our visitors.It was a great pleasure welcoming you to Royalton Bavaro. Please see our partners for more details. Then another person comes along introduces him/her self and asks the same question. But no worries!!! The butler at RC was terrible. We did not ask much else of him, but I was happy to have that done. Standard rooms are impressive, with rainfall showers and fully-stocked minibars, but upgraded Diamond Club suites are available for families who seek a little more exclusivity. Book direct today! Both trips were wonderful. I am an avid beach lover so this could have been a deal breaker for me- but since it is out of their control, and I can experience this any where else I may travel I took it in stride- you can still walk and enjoy the view, and the resort itself more than makes up for it. The RC room had all the restaurant menus in the room to look at and was fully stocked. Went to the food truck and the fish taco special was sold out by the time I got there. Throughout this nightmare, several times we asked to see the front desk supervisor, but Rosa never came out of her protected little office. The Chairman at Bavaro had lot of ants. Big inconvenience for 5 of us to wait on towels knowing we had to try and hustle out for dinner early enough or possibly incur another 3 hour wait. Once we were even told she had left for the day when that was clearly not true. Both trips were wonderful. With eight restaurants, a lazy river, swim-up bar and casino, the Royalton Bavaro has all bases covered. The craftsmanship was better. We did not ask much else of him, but I was happy to have that done. The most recent trip was at Bavaro The chairman at RC was larger and seemed more fancy. Royalton Suites Cancun Resort & Spa is an all-inclusive resort that boasts luxurious Junior, Presidential and Chairman's Suites with premium DreamBeds™, Royalton signature rain shower, 24-hour room service and many other exclusive amenities only found at Royalton Luxury Resorts. Kids club employed smiling staff, very good with the children, Unfortunately it seems that a lot of guests do not take advantage of the kids club so as such many days the activities there were canceled or changed, however my granddaughter wanted to go anyway to “hang with the girls” and very much enjoyed her time there. if you can’t understand what the issue is then solving a problem is impossible. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The room had shelves and stones that were cracked, broken or stained. This modern all-inclusive resort in the Dominican Republic has eight restaurants, nine bars, daily activities, and nightly entertainment. I asked for a rollaway bed and was promised that by the time we get to our room it will be ready. All the girls in the coffee shop are wonderful. The chairman at RC was larger and seemed more fancy. Forget less-is-more – the mantra here is bigger-the-better. We did everything we could on our part to ensure our requirements were understood, The Royalton failed to do their part. Our guests praise the restaurant and the helpful staff in our reviews. WiFi, parking, and an evening social are free at this property. Royalton Bavaro is an ideal setting for romance, whether it’s a honeymoon, an anniversary, or just a quiet getaway. Front staff should know what the room arrangements are and locations on the site. It’s in a park or reserve that does not allow fishing. To make the most of the location, there's a … The staff, the FOOD, the grounds- the accommodations - not one complaint -There’s not a thing they could have done to make our trip better. He set us up with reservations all week. It was like pulling teeth to try and get a reservation. The food- it was everywhere- for lunch everything you could possibly crave from sushi to tacos to open grilled chicken and vegetables, burgers, pork sandwiches, fish and chips, takeout pizza, salads- smoothie truck and more. We will not be returning to this resort or any other Royalton. This place is set right on a beach, so there's only a pocket of palm trees between you and the latte-coloured sands. We stayed in the Royalton Riviera Cancun chairman suite in the last and the Punta Cana Bavaro chairman suite this time. One night I was flat out turned away from the steakhouse and yet again had to face the buffet. Casino* Guests enjoy access to an exclusive on-site casino featuring card tables and machine games, so those feeling lucky don’t have to venture far. Choose from the family friendly rooms, or enjoy a … We took a note about your point.Accept our apologies because we were not able to accomplish your expectations with the gastronomical offer in some of our restaurants; our Executive Chef works hard to make an extensive menu of luxury plates and in almost all the cases we can accomplish the tastes of our guests. I wish there was availability on the Diamond Club section so you would enjoy of its privileges.We would like to get a second chance to demonstrate why 92% of our customers rate us excellent, so I put myself at your disposal for anything that you may need.Regards,Juan TuñonGeneral ManagerRoyalton Bavaro Resort & Spa, This was my second time staying in the royalton Bavaro and I have to say I did not enjoy it The service was not on par with other royaltons like the royalton Rivera Cancun and I would definitely say not 5 star Food was slow and drinks were not filled regularly during meals ,for one meal we did not get our drinks until after the food was finished I am disappointed that the hotel has gone downhill as the location and people are great I think they might be understaffed Another problem is some restaurants were not open on nights they were meant to be open so this made dinner plans a disaster ,There was no atmosphere at night and come 12am the place was empty which I’m sure suits families with kids but not younger couples etc,Food was fantastic in the steak house but only the steak house but poor service took from it I will try the new royalton in Cancun this summer and hope it is up to the standards of the royalton Rivera Cancun, Dear 561barrydReceive a warm regard from Royalton Bavaro Resort & Spa.We heartily appreciate your taking the time to write such a kind review on our resort Royalton Bavaro Resort & Spa. I letti sono preparati con biancheria da letto di alta qualità. Communication is where it starts to fall apart. The room was not very clean. more. I would say the food was good at both, but we mostly ate at diamond club places and stayed away from the buffet for the most part. Royalton Bavaro Resort & Spa, Punta Cana Picture: Chairman Suite - Check out Tripadvisor members' 50,030 candid photos and videos. Listen, communicate, understand, admit if you make a mistake, follow up, rectify quickly. Royalton Negril: the chairman's suite at the Royalton - See 4,224 traveler reviews, 4,508 candid photos, and great deals for Royalton Negril at Tripadvisor. Tons of seaweed washing ashore in large masses without warning- not seeming to be caused by time of year or weather. Popular attractions Arena Gorda Beach and Hard Rock Golf Club at Cana Bay are located nearby. This is something new to certain Caribbean areas, I’ve noticed. I could add more, but that's enough for this time. Not my idea of dining while on vacation. Day 5 at this ridiculous hotel - The last event we had was a leak on the ceiling in the bathroom. What a fabulous vacation! The room was not very clean. Besides, your solicitude was not expressed by your travel agency; the adjoining rooms request has more demand during these dates.We invite you to come at any season out of these dates and I assure you that your point of view will change and may demonstrate why 92% of the clients are delighted with Royalton Bavaro.Warm regards,Juan TuñonGeneral ManagerRoyalton Bavaro Resort & Spa. Please see our partners for more details. The beach was excellent at Bravaro when we were there and not good at all in RC. After spending all day trying to get in our room, I spent that night with five of us are trying to eat. Family of 5 traveled between Christmas and New Years Day. Arena Gorda Beach Road Carretera El Macao - Arena Gorda, Punta Cana 23000 Dominican Republic. We are looking forward to welcome you again in our Hotel and assure you that you will enjoy even superior services and facilities on your next visit.Sincerely,Juan Tuñon General Manager Royalton Bavaro Resort & Spa. Almost every time the room was cleaned we had to ask for towels. We stayed in the diamond club for both. The furniture was disgusting and I have pictures, if needed and I've asked them to replace it. Took several attempts to get the bed, sheets, asking for a pillow took a separate attempt because they did not bring it with the sheets. (Small fee for non diamond club/ but you can walk there via the beach and pay nothing) The drink/food service around the pool and beach was consistent and excellent, always with a smile- we never wanted for anything and as well never waited long for food or drink. The room was very nice just not as nice as the RC chairman. Also, I would like to apologize for all the misunderstanding lived during your stay with us.As you understand, when the property is on 100% capacity, the waiting time in all the restaurants it could be a bit longer than usual due to the volume of people. It was a lot of tv and video games. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. No coffee cups or silverware, but it had a full kitchen, so that was odd. The room was very nice just not as nice as the RC chairman. I have zero concern that it would affect their trip and that once again we will have a wonderful fun filled vacation :) Thank you Royalton Bavaro! 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